The Collection object is used to represent one or more Tickets. There can be a hierarchy of Collections, in which a sub-collection belongs to a parent-collection.
The third-party API ID of the matching object.
The level of access a User has to the Collection and its sub-objects.
PRIVATE - PRIVATECOMPANY - COMPANYPUBLIC - PUBLICPARENT_COLLECTION - PARENT_COLLECTIONThe collection's type.
LIST - LISTPROJECT - PROJECTIndicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.