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    • Overview
          • The Attachment object
          • GET/attachments
          • POST/attachments
          • GET/attachments/{id}
          • GET/attachments/{id}/download
          • GET/attachments/meta/post
UnifiedAgent HandlerGateway
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Common ModelsAttachments

The Attachment object

The Attachment Object
1{
2  "id": "string",
3  "remote_id": "string",
4  "created_at": "2023-01-01T00:00:00Z",
5  "modified_at": "2023-01-01T00:00:00Z",
6  "file_name": "string",
7  "ticket": "string",
8  "file_url": "string",
9  "content_type": "string",
10  "uploaded_by": "string",
11  "remote_created_at": "2023-01-01T00:00:00Z",
12  "remote_was_deleted": true,
13  "field_mappings": {},
14  "remote_data": [
15    {
16      "path": "string",
17      "data": {}
18    }
19  ]
20}
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Built with

The Attachment object is used to represent an attachment for a ticket.

idstringOptionalRead-onlyformat: "uuid"
remote_idstring or nullOptional

The third-party API ID of the matching object.

created_atdatetimeOptionalRead-only
The datetime that this object was created by Merge.
modified_atdatetimeOptionalRead-only
The datetime that this object was modified by Merge.
file_namestring or nullOptional
The attachment's name. It is required to include the file extension in the attachment's name.
ticketstring or nullOptionalformat: "uuid"
The ticket associated with the attachment.
file_urlstring or nullOptional
The attachment's url. It is required to include the file extension in the file's URL.
content_typestring or nullOptional
The attachment's file format.
uploaded_bystring or nullOptionalformat: "uuid"
The user who uploaded the attachment.
remote_created_atdatetime or nullOptional
When the third party's attachment was created.
remote_was_deletedbooleanOptionalRead-only

Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.

field_mappingsobject or nullOptionalRead-only
remote_datalist of objects or nullOptionalRead-only