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Get startedAPI referenceImplementation
    • Overview
          • GET/issues
          • GET/issues/{id}
        • Field Mapping
UnifiedAgent HandlerGateway
UnifiedAgent HandlerGateway
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Linked AccountIssues

/issues/{id}

GET
/crm/v1/issues/:id
GET
/api/crm/v1/issues/:id
$curl https://api.merge.dev/api/crm/v1/issues/id \
>     -H "Authorization: Bearer <token>"
200Retrieved
1{
2  "error_description": "Missing Permissions",
3  "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
4  "status": "ONGOING",
5  "end_user": "b82302de-852e-4e60-b050-edf9da3b7c02",
6  "first_incident_time": "2022-12-05T16:19:15.161Z",
7  "last_incident_time": "2022-12-05T16:19:15.161Z",
8  "is_muted": true,
9  "error_details": [
10    "Missing employee permissions.",
11    "Missing time off permissions."
12  ]
13}
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Built with

Authentication

AuthorizationBearer

Token-based authentication with required prefix “Bearer”

Path parameters

idstringRequiredformat: "uuid"

Response

error_descriptionstring
idstringRead-onlyformat: "uuid"
statusenum

Status of the issue. Options: (‘ONGOING’, ‘RESOLVED’)

  • ONGOING - ONGOING
  • RESOLVED - RESOLVED
Allowed values:
end_usermap from strings to anyRead-only
first_incident_timedatetime or null
last_incident_timedatetime or null
is_mutedbooleanRead-only
error_detailslist of stringsRead-only