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    • Overview
          • The Message object
          • GET/messages
          • GET/messages/{id}
          • GET/messages/{message_id}/replies
UnifiedAgent HandlerGateway
UnifiedAgent HandlerGateway
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Common ModelsMessages

The Message object

The Message Object
1{
2  "id": "string",
3  "remote_id": "string",
4  "created_at": "2023-01-01T00:00:00Z",
5  "modified_at": "2023-01-01T00:00:00Z",
6  "user_id": "string",
7  "conversation_id": "string",
8  "body": "string",
9  "subject_line": "string",
10  "root_message_id": "string",
11  "url": "string",
12  "remote_created_at": "2023-01-01T00:00:00Z",
13  "remote_updated_at": "2023-01-01T00:00:00Z",
14  "remote_was_deleted": true
15}
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Built with

The Message object is used to represent a message within the Chat account.

idstringOptionalRead-onlyformat: "uuid"
remote_idstring or nullOptional

The third-party API ID of the matching object.

created_atdatetimeOptionalRead-only
The datetime that this object was created by Merge.
modified_atdatetimeOptionalRead-only
The datetime that this object was modified by Merge.
user_idstring or nullOptionalformat: "uuid"
The user that sent the message.
conversation_idstring or nullOptionalformat: "uuid"
The conversation this message belongs to.
bodystring or nullOptional
The body of the message.
subject_linestring or nullOptional
The subject line of the message.
root_message_idstring or nullOptionalformat: "uuid"
The root message this message belongs to.
urlstring or nullOptionalformat: "uri"<=500 characters
The url of the message.
remote_created_atdatetime or nullOptional
When the third party's conversation was created.
remote_updated_atdatetime or nullOptional
When the third party's conversation was updated.
remote_was_deletedbooleanOptionalRead-only

Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.