Tool Pack

A Tool Pack is a collection of connectors and tools that are available for use by your users. They are used to define what tools are available for your agent to call via MCP. Tool Packs typically will be 1:1 with one of your agents or specific use cases (e.g. a Customer Support Agent will be connected to a Tool Pack containing ticketing and CRM connectors).

Step 1: Navigate to Tool Packs

Navigate to the Tool Packs page in dashboard.

Step 2: Register a new Tool Pack

Either click ”+ Register new Tool Pack” and go through the process of creating a new tool pack, or click into an existing one.

Step 3: Enable connectors, and select an authentication scope

1. Check the boxes for the specific connectors you’d like to enable
2. Select the authentication scope for the connector. You need to select either Individual or Shared authentication scope. If you choose Shared, you will need to select the group level in which credentials are shared across.

3. Enable the specific tools that you want available for users interacting with this tool pack